Severe highway or property flooding from surface water

If there is severe highway or property flooding from surface water, which requires Council emergency attendance out of working hours, please call 020 8543 9750

Overflowing drains

If water or sewage is coming up out of a drain, please contact Thames Water.

Drains on Red Routes

For problems on Red Routes (A24, A298, A217) please contact Transport for London.

Blocked or damaged drains on roads

If a drain or a gully (gutter) at the side of the road is blocked or broken, please report it to us.

Report drain or gully problems

Sewers

Drains that connect your property to the main sewerage system are the responsibility of the property owner or Thames Water. We are not responsible for unblocking or repairing these drains. For more information see the Thames Water website.