Please check these web pages before you contact us, as they may answer your question:

Contact details

If you can't find what you need on our website, you can contact us as follows:

Email: ASCFirstResponse@merton.gov.uk

Telephone:

  • Monday to Friday, 9.30am to 1.30pm – 020 8545 4388 (Adult Social Care First Response Team)
  • Monday to Friday, 1.30pm to 5pm – 07903 235 382 (Crisis Line for urgent needs only)
  • Monday to Friday, 5.30pm to 9am – 020 8770 5000 (out-of-hours service)
  • Saturday, Sunday and public holidays, 24 hours – 020 8770 5000 (out-of-hours service)
  • In an emergency, call 999