Feedback from our learners
I was having difficulty finding a job and found out about the course through the National Careers Service.
It was a well taught course with a fun group and an amazing tutor. I learned a lot and she clarified things I wasn’t sure about.
I’m now looking to apply for more roles with my new qualification and I’ve signed up for more courses. This course is worth doing even if you think you know all there is to know about customer service, you’ll be gaining new knowledge.
Rhamel – Customer Service
I am from Ukraine and was looking for a change of career. I enrolled on the floristry course with Merton Adult Learning.
As a learner I found it more effective to learn being hands on using all the senses. The course will help me to gain employment giving me more skills and more opportunities.
The terminology has improved my English and has been beneficial for my Mental Health, when you are in the class you can think about the flowers and designs, and it takes you away from the stresses. You make a creation which lasts at home and reminds you of what you have designed.
Olga - Floristry
I struggled with focussing, retaining information and confidence when younger but despite this I started my own business until I had to close it during Covid, leaving me unemployed.
In search of new opportunities and to improve my language and employment skills, I joined a MAL Functional Skills E3 course delivered by ATN and passed my exams. Whilst on the course I discovered I was dyslexic which explained my earlier struggles.
Passing my exams boosted my confidence, and I enrolled on the digital skills course. I learnt online job searches, email communication and understanding cybersecurity.
I now participate more in group discussions, share my ideas and support others. I can now look for jobs that include digital skills and am excited about what’s ahead.
Ali – Functional Skills English and Digital Skills
I moved from Romania to the UK 15 years ago. I wanted to improve my English skills as this was affecting my confidence and motivation. My morale and direction were also affected by the loss of a colleague at work.
Determined to turn my life around, I enrolled on an English class with MAL through ATN. I got support from my tutors who helped me overcome language barriers and improve my confidence. I successfully completed my exams.
I also enrolled on courses in personal finances, wellbeing and digital skills which have helped me to manage my life better and boost my self-esteem. I am now ready to return to working in the care sector.
Lonela – English, Money Management, and Digital Skills
I had no formal education, am shy, and have hearing difficulties which made it hard for me to learn. As a self-employed carpenter, I struggled with writing in English properly, and had difficulty focusing, and processing information.
A year ago, after becoming unemployed, I joined a digital skills course with MAL provider ATN and I’m now more confident with emails and online searches. I enrolled on more courses in maths and English.
I’m now self-employed again as a carpenter and the skills I learnt have helped me to manage my business.
Paul – Digital skills, Maths and English
I enrolled on the Courses with MAL as it was an amazing chance, it offered a career path with opportunities for skills development.
I have gained an extra skill set, technical expertise, safety awareness, and confidence on and around the rail. The training enabled me to find a job on the rail.
I have noticed advanced expertise working with experienced guys on the rail. So, I’m looking to pick up one pathway and develop myself further.
The tutors went above and beyond to ensure I felt confident, patiently walking us through each exercise and offering personalised tips to improve form and technique. With this encouragement, I pushed myself further than I thought possible and felt a real sense of accomplishment. Their enthusiasm and expertise made the whole experience truly wonderful, setting the tone for a successful journey ahead.
The combination of expert instruction, supportive staff, and comprehensive training left me feeling empowered and ready to pursue my goals on the rail with confidence.
Hamza – Personal Track Safety, Track Induction, Safety Harness, Working at Height, Emergency First Aid.
I joined the courses to acquire relevant track knowledge and certification to help secure a job in the railway industry.
During my training I learnt First Aid, Fire Safety, Manual Handling, PTS AC and DC, OLEC 1 and Track Induction and got the necessary certification for each of them.
These certifications and competencies have helped me to secure a job opportunity in one of the leading companies for Network Rail (COYLE) which has made me earn money to help pay my bills and live the life I desire.
I plan on a continuous upgrade of my skills to enable me to earn more, live more comfortably and attain my life dreams.
I really appreciate and thank Merton Adult Learning for this beautiful and life changing opportunity.
Franklin – Personal Track Safety, Track Induction, Emergency First Aid.
I am a 75-year-old retired nurse and currently the executive secretary of a charity. The Merton Adult Learning Digital Skills course with Adult Training Network has taken me on a journey of discovery equipping me with skills to navigate the computer with confidence adding value to my charity commitment.
I also met new people within a comfortable learning environment.
Sherill – Digital Skills – March 2024
My customer service course at Merton Adult Learning with GSS was definitely worth doing!
It gave me valuable skills for customer orientated roles and covered lots on communication, which is very useful when applying for jobs and for interviews.
I was a bit unsure of the course, but the tutor was very welcoming and put me at ease. I enjoyed learning about customer service skills and behaviours.
Emma – Customer Service – March 2024
My daughter enrolled me on an English class at Merton Adult Learning with Adult Training Network, so I can become more confident doing things on my own.
I struggle a lot with my reading and writing so the course has helped me with these. I really like my tutor as she is very friendly and supports me. I have my Entry 1 exam soon and when I pass, I can carry onto the next level in my learning.
Firmina – English – March 2024
I am from Ukraine and as a mum I wanted to help my little one with their homework. I am also hoping to get a job once my language skills improve, and my child is at school longer.
With Merton Adult Learning partner Adult Training Network, I have done Pre-Entry English, and then went on to pass my Entry 1 exam. I am doing Entry 2 and will be moving up to Entry 3.
I feel more confident in my daily life and have made some friends from my class.
Tetiana – English – March 2024
I joined ESOL classes with Merton Adult Learning through LETIM because I wanted to feel more confident and to speak English better. I am so happy there because the teachers are patient, kind and helpful. I meet new people from different countries, make friends, and I am class representative for the student council. The classes have helped me in my everyday life with healthcare, to get appointments, and to solve problems about childcare.
I now volunteer with LETIM and I help another Ukrainian student with their English. In the future I'm planning to continue my studies or to find a good job.
Victoria – ESOL – March 2024
When I came to London five years ago from Romania, I could not speak much English. After the pandemic, I started to look for English courses and found one at Merton Adult Learning in Merton College. I was very impressed with all the staff and students, they are amazing people, kind and very polite.
I have made a lot of friends from my Level 1 ESOL class, we are like a big family. My English is now very good because I have been taught by outstanding teachers who supported me throughout. Now I’ll be able to find my dream job and improve my independence.Emanuela – ESOL – March 2024
My family came to the UK from South Korea last year. I learned English at school when I was younger, but I felt like I'd forgotten everything. I found it especially difficult to listen and speak English.
A friend recommended Merton Adult Learning, so I took the assessment and enrolled on the Level 1 course. Our tutor is passionate about making our English learning enjoyable and during classes we all focus hard on learning English and helping each other. It has been great to learn the language, and British culture and history through course materials. I look forward to classes with my friends and I work hard to speak English confidently.Hyosook – ESOL – March 2024
When I arrived in this country just over a year ago, I was a little lost. I found learning a new language overwhelming, but I knew I had to adapt and go step by step. I applied online for a Merton Adult Learning ESOL course, had an assessment, and started an Entry 3 ESOL course. My tutor was amazing, helping me to improve my English.
After a few lessons, I felt confident to go shopping alone, attend appointments and just generally speak to people. I then began an additional conversational class to help improve my communication skills. The staff were so supportive, they gave me advice on putting together a CV to apply for a job and I now work as a supervisor in a retail shop. I'm now doing Level 1 ESOL, and my English skills are improving all the time.Nedjma – ESOL – March 2024
I wanted to learn about Art as I have never done it before, so I joined the Art and Craft Supported Learning class at Merton Adult Learning with RHACC.
My favourite piece of work was when we did paintings by marble rolling. I also enjoyed making a house in cardboard and doing collage. Art makes me feel calm, I look at the colours and shapes of things around me. The pictures show some of my work.
I look forward to taking my work home, and I want to continue with Arts and Crafts and learning more skills.
David – Supported Learning – March 2024
I enrolled on the Merton Adult Learning Gardening including Eco Awareness supported learning course with RHACC as I wanted to learn how to grow fruit, flowers, and vegetables.
I have enjoyed growing plants from cuttings and sowing seeds, tidying up the pots and getting rid of the weeds. We also made bird feeders to look after the wildlife in our garden space.
I love sorting the recycling out at the end of class and putting it in the right bins, and I am now more confident at sorting the recycling at home.
I felt very proud when I brought daffodils home to show what I had grown. I would like to do a cooking class next so that I can use the leeks, tomatoes, and herbs that I have grown.
Michael – Supported Learning – March 2024
I joined the Merton Adult Learning Our Community course with RHACC to learn new information and stay up to date with news.
I like to read the newspapers in class and have discussions about different topics, exploring information about different countries and ideal holiday destinations.
Her tutor says ‘she has started incorporating reading the newspaper into her home routine, gained a better understanding of geography through exploring world maps, and developed teamwork skills by assisting others in the course’.
Danielle – Supported Learning – March 2024
I am now in my second term attending the Singing for Wellbeing course at Merton Adult Learning.
I have learned a great deal; the classes are structured with a variety of practical skills as well as theory plus plenty of singing! We have sung our way through music from many cultures including folk and modern pieces.
I feel the benefits of the classes as I gain in confidence musically and understand how to think about and deliver a song. The exercises we do help with breathing and relaxation and the health benefits the classes bring are many including mindfulness, correct breathing, posture, and confidence – so physically as well as mentally.
We are challenged a little more each week, the tutor nurtures contributions from all and respect for each other’s performance. We gain real access to how professional musicians and singers work.
On joining the class I felt very much at home as I think others did too. This term even more so – there are some old faces and some new faces, and the atmosphere is always supportive, creative and welcoming. I would recommend this course most strongly to beginners as well as experienced singers.
The course offers inclusivity, professional progression, and a wonderful atmosphere.
Mike – Singing – March 2024
I liked the idea of creative embroidery and have long wanted to introduce more creativity into my life. I wanted to incorporate embroidery into some Indian patchwork art pieces I had started making, and I started my class at Merton Adult Learning with no knowledge at all. I have learnt several embroidery stitches and styles, and how to develop and create an abstract embroidery picture from a landscape scene.
It has improved my creativity, given me something to focus on, and it has resulted in encouraging my 85-year-old mum taking up embroidery too!
I shall continue to develop my embroidery skills, and to attend class. I am planning to make a series of small abstract landscapes to fit in some frames I have, and who knows what after then! I will also continue with the Indian patchwork, time permitting.
It has been an interesting experience to attend the class, with consequences beyond what I initially expected and a pleasure and satisfaction which is very fulfilling.
The tutor has been very supportive, patient and encouraging and has very cleverly introduced new topics and ideas, opening my mind to different aspects of embroidery and creativity.
Gillian – Embroidery – March 2024
I began taking courses at Merton Adult Learning to find some social connection (as I had been very isolated due to the lockdowns and unemployment), and to refresh and develop skills and knowledge that can eventually aid me in my personal and working life.
I enrolled on Women’s Self-Defence, Singing, and British Sign Language. The tutors were pleasant, skilled, and experienced. Engaging with them and fellow students helped to build my confidence and to feel safe to learn important skills to the point that I now have the confidence to practice self-defence moves, basic BSL and sing in front of other students. Singing has really been essential in helping me maintain my sense of wellbeing.
In addition to the Merton Adult Learning courses, I started a Level 2 Principles of Team Leading online course.
I spent a lot of time in the Learning Resource Centre completing my online coursework and extra research for various courses. I also enjoy the benefits of the canteen food, which is quite nourishing if it's curry or shawarma day!
When I feel I can, I intend to continue my education with other work-related or wellbeing courses. I don’t think I would be recovering as well as I am from my long-term mental health condition had I not been able to access the courses and received the support and help I needed from tutors and staff. I am very grateful for the opportunity.
I hope that Merton Adult Learning will be able to maintain and improve on the invaluable training, education and support provided to students in the years to come!
Sukaina – British Sign Language, Singing & Women’s Self-Defence – March 2024
Originally from Poland I came to the UK with my husband and young son. I’ve now done 3 courses with Merton Adult Learning, and I have just finished Entry 2, passing my City & Guilds exam.
Learning English language skills has improved my confidence and I have made some good friends on the courses. I am now ready to start seeking employment as a nursery worker.
Nataliia – Entry Level English – Jan 2024
I came to the UK 20 years ago from Italy and have been working in kitchens as a chef, so never had to learn English writing or grammar skills. Due to health reasons, I couldn’t continue to work in the job I had and wanted to improve my language and written skills.
I started a Pre-Entry English course with Merton Adult Learning and recently finished the Entry 1 course where I achieved my City & Guilds certificate. I did not find the classes easy, but I worked hard and can see how far my writing has come on. I am going to continue my learning with MAL.
Pietro – Entry Level English – Jan 2024
I’m in my late 50’s and never grew up learning on computers so find everyday computer use hard. I decided to join the Merton Adult Learning Digital Skills course when I saw how much my sister had learned with them on that course, using the internet and completing online forms.
I worked hard and asked a lot of questions. I am proud of my achievement and my certificate of completion. I’m now considering doing an English course as I never finished high school.
Carol – Digital Skills – Jan 2024
I came from Ukraine to the UK. I was a power weightlifting referee, and was looking for a change of career, so I enrolled on the Floristry course with Merton Adult Learning, and I also do an online Interior Design course with another training provider.
As a learner I find it more effective to learn being hands on using all the senses. On a computer you can choose 1 million colours, but flowers and foliage have their own colours and shades that you cannot change.
The course will help me to gain employment giving me more skills and more opportunities.
The terminology has improved my English and has been beneficial for my Mental Health, when you are in the class you can think about the flowers and designs, and it takes you away from the stresses. You make a creation which lasts at home and reminds you of what you have designed.
Olga – Floristry – Jan 2024
I joined the Customer Service course with Merton Adult Learning, after I recently attended their Get IT Savvy 50+ mature worker’s course.
The course was fantastic it enhanced my confidence and communication skills which I will apply in my personal and professional life. I enjoyed learning about body language, attitudes towards customers, the importance of 1st impressions and how to build a good reputation.
The course has motivated me towards a career in the customer service industry e.g., Receptionist or Travel & Tourism.
Amma – Level 1 Customer Service – Dec 2023
I am currently on Digital Skills and employability courses with Merton Adult Learning and have enrolled on Business start-up, bookkeeping and calligraphy courses.
I have and will be continuing to take several courses at Merton Adult Learning as I am hopeful of setting up my own company one day. I’m studying Arabic with another training provider, so the calligraphy will be helpful in the formation of the Arabic transcript.
The transport links are exceptional enabling a short trajectory to my courses, and the staff are all friendly, professional, and helpful. The careers advisor listened and alerted me to an open day where I secured work which will boost my IT skills for which I’m thankful. I wholeheartedly recommend Merton Adult Learning.
Heather – Digital Skills and Employability – Nov 2023
Starting my own business to sell my glasswork would be my ideal new career. I knew how to design and make but didn’t know how to turn this into a business. So, I looked to Merton Adult Learning for support.
They offered a free Creating a Business Start-up course and after completing two sessions as an introduction, the process made me really think about my goals and my target audience. It helped me turn my vague idea of selling the glass I make in their Stained and Fused Glass course, into a plan to make my dream a reality.
To progress, I opted to complete a Level 2 online course with another training provider. This covered a range of topics including branding, marketing, finance, and law. I was working out how my business would operate, and producing a business plan.
Having support from tutors, working together at Merton Adult Learning, was tremendously useful. I am now working through my business plan and will soon be selling my work.
Lisa – Business Start Up – Nov 2023
I was quite apprehensive about the course as I didn’t know what to expect. However, the tutor encouraged me from the start to participate and talk freely at break times with other learners.
I’ve learnt a lot about myself, especially being able to have the confidence to speak in front of an audience. I haven’t been able or encouraged to participant in group discussions before. I learnt how to read facial expressions in a way that I can use in a professional environment and realise that I am more sociable and capable of being part of a group.
I want to gain work within administration or office-based work and feel more ambitious with face to face roles.
Christina – Level 1 Customer Service – Oct 2023
Kateryna started a Merton Adult Learning course with Merton Home Tutoring Service (MHTS) in July 2022 after arriving in the UK from Ukraine.
Since starting her first course she has progressed through the levels, increased her confidence in speaking outside of class, and adapting to a very changeable environment. Initially worried about communicating with a school for her son, she is now confident in discussing health, behaviour, and education.
Arriving as part of the sponsorship scheme and living with a host family was daunting but attending the English courses helped her to converse with her host family and with the confusing processes of filling in forms when moving to different accommodation.
Kateryna is a very positive student and has been involved in activities alongside her course, including an English tea-party at Christmas, and fundraising concerts singing the Ukrainian National Anthem with other learners.
Kateryna – ESOL Entry Level - Jan 2023
I heard about this course as part of applying for administration roles. I had previous customer service experience but learnt a lot through attending the course and gained further confidence. I have now applied for a Training Administration and Careers Support Advisor job.
The course was a positive experience and made me more self-aware e.g. facial expressions and body language. I would encourage others to attend the course to build their confidence levels.
Candice - Level 1 Customer Service Course – Jan 2023
I have been on the track, but mostly on subcontract for London Underground, so being offered the training to work on National Rail and the hope to get full time employment was great. The trainers were perfect in explaining the course.
I have developed my skills and have a better understanding of the health and safety aspects of rail and to solve problems more confidently at work if I come across them.
Attending the course opened more work prospects for me so that I could apply for work in the railway field. I now work for two companies, thanks to Merton Adult Learning.
My next step is to get further training in PASMA, and I hope to get on the HS2 rail project in the future.
Ashley - Preparation for Work on the Railway, Personal Track Safety, Emergency First Aid at Work, Working at Heights, Safety Harness Use and Inspection – January 2023
I love learning new skills and I enrolled to learn new topics and update my skills.
As part of the teaching assistant course, I am volunteering and developing my practice in a Steiner school where I support pupils as part of my work placement. My tutor helped me develop and gave support to research information to complete my assignments.
I am learning British Sign Language (BSL) to use in school and with friends. The course is great, I have made good progress. The course is useful and fun, the games are a good learning tool! We also learn to sing with BSL, this to me is great.
I attended employability courses to change my CV to education focussed. I learned how to make better use of social media to look for work in the educational sector.
I really like the learning environment at Merton Adult Learning, I use the library, the facilities are very clean, and all the students respect each other. I did some modules on safeguarding and e-safety, these are very useful topics and I have benefited from this. My next goal will be to brush up my maths skills and get a job in education.
Michela - STL L2, BSL and employability – January 2023
I am very happy to be a student at Merton Adult Learning (MAL) studying ESOL. My teacher is a positive person, always willing to help and does her best for every student. MAL is an ideal place to learn English, I have been here for only three months, and I've already made great progress.
I have found all the staff to be very polite and professional, the security makes me feel safe, the receptionists who kindly explain all the information to you, teachers who put 100% into their work and the cleaners who make it really clean.
Most importantly, MAL cares about your opinion, about how you feel, and treats all students equally
Maja - ESOL Level 1 – January 2023
I am from Brazil and have a background in IT and computing. When I arrived in London over three years ago, I struggled to communicate in English. I was unable to find work as an IT professional and could only search for roles where English was not a requirement.
As time went on, my English did improve but was still insufficient for interviews in IT. This frustrated me more and more, so I made the decision to learn English at Merton Adult Learning. As a result, my English improved a lot and I managed to get a job interview within six months.
There were three steps to the interview - to write a 300 word essay, an exam and an interview. I was successful and they offered me the job! I have a great social life now and have more desire to continue to improve my English. My life has completely changed, thank you to all Merton Adult Learning staff and especially to my ESOL tutor.
Vinicius - ESOL – January 2023
Since retiring, I have been an embroidery student and recently started IT courses as well.
My tutor always challenges us to be more creative and I learn a lot more than when I was trying to learn from books. I have made lots of different projects and sell my work to raise funds for charities. I sell my work at the Nelson Hospital and I also sold my creations at the MAL Festive Makers Market, raising funds for charity.
I have been attending IT for beginners and IT for Seniors and have learned to use many new tools and functions in Word instead of just basic typing. My tutor is very patient and recaps the learning at each session, so I don’t forget what I have learned and am ready to learn more. I find that it is important to keep practising so I am planning to continue IT courses with Merton Adult Learning.
I am really happy that MAL has supported me in being creative and innovative in both my crafts and computing skills.
Graciete - IT & Embroidery – January 2023
I became semi-retired in 2018 but still working part-time and with time on my hands, I browsed the internet looking for creative activities. I began to attend stained glass classes and made coasters, dishes, and jewellery, developing patience and precision as I was progressing with my skills. I enjoy attending the classes, the tutor is excellent and always on hand to give creative and technical advice. I like sharing ideas with other students, learning from each other. I started to create my own designs, also getting inspiration from Pinterest.
I find that making fused glass objects provides me with relaxation because I slow down and that is good for my wellbeing.
Once experienced, I started making Christmas decorations such as snowflakes, stars, and trees which I sell at markets and community fairs. This year, I sold items at the MAL Festive Makers Market. My next project is coloured garden lanterns, working on new designs and pricing strategy.
Five years ago, I knew nothing about stained and fused glass, I have come a long way, designing, making and selling my creations.
Vera - Stained and Fused Glass – January 2023
I have been attending the Computing Intermediate Course and have learned to use many new tools and functions in Word, such as File Management, Insert Table and Mail Merge. I have been away from the workplace for a few years, and this has helped me increase my confidence as I will be looking for a job when my child starts school.
My tutor is very patient, there are lots of wow moments during the course and he recaps the learning at each session, so I don’t forget what I have learned, and I am ready to learn more. After each session I practice what I have learned and have now signed up to do an Excel Course with Merton Adult Learning at Merton College. I am looking forward to this as it will help me gain the confidence and skills for future projects. I also met wonderful people whom I can’t wait to see again. Thank you.
Luminita - IT Intermediate – January 2023
“Recently I got some really good news, I got Grade 8 for maths GCSE with I studied at Merton Adult Learning in 21-22. Now I feel I can help my children and my friends’ children with any maths questions they have up to GCSE Level. My daughter is really proud of me! When I was studying, I sometimes did homework and revision with other students helping them and them helping me. My teacher was really helpful, and I learned a lot from online platforms like MathsWatch.
I come from Sri Lanka where I worked as a midwife. I would like to do this job in the UK, and I have been busy updating my skills in English, maths, and other topics. I did not speak very much English when I arrived in London, so I started with ESOL Entry 2, then ESOL Entry 3, Level 1 and Functional Skills English L1 at Merton Adult Learning. I have become more confident with language and this year I am studying Functional Skills English L2. I have enjoyed learning step by step and making progress every year.
In 19-20, I studied childcare Level 2 with a work placement and keep up to date with childcare by volunteering in a nursery in Morden. I really like it because I plan activities and get along brilliantly with the staff. I intend to study Teaching Assistant Level 3 next year.
I really love studying and I am starting a distance learning qualification: Level 2 Understanding Mental Health in Early Years.
If you want to get good results for GCSE and other qualifications, I really recommend Merton Adult Learning because you will get good teaching, learn a lot, and achieve your qualifications!
Vinotha – ESOL, English, Maths and Childcare – July 22
I started at Merton Adult Learning in 2019 on the Award in Preparing to Work in Schools L1. My tutor was very supportive. I also did the Caring for Children Award L1 to see what area I wanted a career in.
The courses gave me the confidence and social skills to progress, so in Sept 20 I enrolled on the L2 Diploma for the Early Years Practitioner. I loved my placement, and it was so good to be able to plan activities with the children. I gained lots of new friends from my placement and being at Merton Adult Learning.
I also completed Functional Skills Maths Level 2 which helped build my confidence even more.
In Sept 21, I went on to the Early Years Workforces Diploma Level 3. Again, I had a placement in an Early Years setting which I really enjoyed. My tutor and assessor were very supportive, and I enjoyed the lessons.
I had the opportunity to do some distance learning courses which helped me with my childcare and giving me new knowledge. I achieved L2 Certificate in Understanding Behaviour That Challenges and L2 Certificate in Understanding Common Childhood Illnesses. I enjoyed the flexibility of these.
I also met with the careers adviser and have attended workshops on CVs and employability courses.
Karima – Preparing to Work in Schools and Early Years - July 22
My lack of confidence using IT made life very difficult for me during the pandemic and lockdowns. I realised that I needed to learn how to use IT and keep up to date with technology.
I started a 6 week IT for Beginners course at Wimbledon Library as part of Connecting Merton and met one of the IT tutors at Merton Adult Learning. After the course the tutor encouraged me to join a 10 week Computing for Absolute Beginners course at Merton Adult Learning. After completing this course, I have also completed a 3 day course IT for Near Beginners.
I have really enjoyed the IT courses at Merton Adult Learning. My tutors are so helpful and supportive. In the past IT was a phobia and I have now gained the confidence to try different tasks such as Word, File Management and Excel.
I am planning to continue my studies in September and will join the E3 Essential Digital Skills for Everyday Life and then progress to the Level 1 course.
I am very happy that I joined Merton Adult Learning and would recommend the IT courses to anyone lacking confidence with IT. I am so much more confident now, thank you, Merton Adult Learning.
Digital Skills – July 22
I started at Merton Adult Learning in September 21 after being out of education for 6 years.
I was really worried at first to start learning Maths again, but my teacher made everyone feel so welcome. She made sure that anyone in the class with additional needs was seen by student support to get the right support for the year. I thoroughly enjoyed my lessons and the way the tutor taught us. Before my exam she told me she believed I would pass and had faith in me when I doubted myself. That boosted my confidence, and I passed my L2 exam first time!
In the past I had struggled with English in school because of ADHD but when I started English at Merton Adult Learning, I really improved my reading strategies thanks to the tips and encouragement given by my tutor. As a result, I also passed Functional Skills English L2 first time!
I had a really good experience, and I am glad I chose to do my Maths and English at Merton Adult Learning. It has given me the confidence to continue my education further. I have caring duties, but my next step is to study GCSE Science and then do an Access course so that I can go to university and become a forensic toxicologist.
Rhianne, maths and English student – July 22
I started at Merton Adult Learning in September 20, on Functional Skills maths L1 and GCSE English. I work part time as a housekeeping assistant in a care home but always wanted to work in education. I also attended a short course on How to Become a Teaching Assistant. I passed my L1 maths and achieved grade 5 in GCSE English. That gave me the confidence to continue with my goals.
In 21-22, I enrolled on the L2 Supporting Teaching and Learning course and as part of the course, I did a one-day placement at St John Fisher Primary, supporting children in Year 4.
I wanted to continue with my maths studies, and I achieved the L2 qualification in February 22. I also wanted to brush up my IT skills by doing the courses I enjoyed most of all which are Essential Digital Skills at Entry 3 and Level 1. I have found all my tutors at Merton Adult Learning very supportive. I especially loved learning about the digital tools and specifically about the graphic tools and Excel.
I really believe in lifelong learning, and I have already enrolled for 22-23 on Maths GCSE at Merton Adult Learning and Science GCSE at Kingston College. My goal is to work full time in a tuition centre for children and to develop my teaching skills further. I will also keep volunteering in a school and gaining more experience, this time in a different primary school working with younger children.
As I really love learning, I am taking a short summer school course and am working on improving my touch-typing!
Vinotha - English & Maths, Supporting Teaching & Learning, and IT – July 22
I came to the UK with my children in January 22. In my country of origin, I trained as primary school teacher, then took a career break to raise my children. When I moved to the UK, I knew I would have to brush up my English skills if I wanted to get a job. I also looked at IT courses and how I could update my CV.
I started English L1 and Functional Skills IT Entry 3. The English course has really helped me become more confident with my spoken English as well as expand my vocabulary. Even though I only started in the middle of the year on a non-accredited course, I made good progress and took the English L1 Functional Skills exam in July 22.
From the FS IT course where I passed the qualification, I moved on to the Entry Essential Digital Skills course that allowed me to get up to speed with the latest MS software.
What I really like at Merton Adult Learning is that you get useful feedback from the teachers, and they are very supportive. I really enjoy studying and enrolled on a distance learning course, the L2 Certificate in Understanding Learning Difficulties.
My next move is to look for a job in a nursery or school and I have started applying for jobs. I am doing practice interviews with the careers advisor to help build my confidence for interviews.
This is all possible because I have really built up my confidence from being a student at Merton Adult Learning and my only regret is that there was no option to do intensive courses. On the other hand, I have been able to organise my studying and fit four qualifications in different topics in the space of six months.
Zahraa, English and IT student – July 22
I started a Supported Teaching and Learning course in September 2021 after a 15-year break from education. I wanted to do the course after having a young son with SEN. The course times are convenient and work around my childcare needs.
The unit on Schools as Organisations has been helpful because I learnt about the school system and how it works in the UK. My work placement at a special school has helped develop my skills and knowledge regarding special needs and how to communicate with children that are non-verbal. It has also helped me to understand triggers for challenging behaviour. I am also doing a distance learning course in understanding behaviour that challenges.
The staff at Merton Adult Learning (Merton College) have been very helpful and have made it easy for me to access information. My teacher helped me to understand the modules and supported me in finding a placement. My assessor supported me in preparations for observation which put me at ease and more relaxed and confident.
I was recently awarded Best Learner for Merton Adult Learning and was invited to attend an event at The House of Lords with my tutor. It was an amazing experience, and it was great to be recognised for my achievements and meet other students and tutors from other colleges with inspirational stories.
Next academic year, I hope to get a job in a SEN school and further my skills and knowledge in this area.
It’s been a great experience getting back into learning. Thank you, Merton Adult Learning.
Janet - Supported Teaching and Learning Level 2 - May 2022
I started a Supporting Teaching and Learning course in September 21. I am really enjoying the course and my placement in a local school. I find the staff very supportive and approachable. The communication is excellent, and information is shared well.
I completed distance learning courses in Safeguarding and Prevent, and Behaviour that Challenges and am currently taking Understanding Specific Learning Difficulties. These courses further my personal and professional development.
Recently I found a role in a school and the Careers Officer helped and supported me with the job application. I also had an interview skills session with her to help me to prepare for my very first interview! I was successful at interview and have been offered the midday supervisor role, and another role supporting children in class.
I am really excited about starting these roles and my future career. I am very happy that I joined Merton Adult Learning and I look forward to continuing my studies. Thank you.
Supported Teaching and Learning Level 2 - March 2022
I have overcome my fear to use computers and the internet with the help of the tutor, and now I am confident enough to use digital skills for better job prospects. The location was easy to get to. I also enjoyed every new skill I learned.
Sarita – Digital Skills for All - June 2021
I found the tutor very supportive and informative throughout the course highlighting his teaching on practical workshops that pinpoint real world examples of how to use digital skills and office software. The location looks inspiring to learn in a library environment. The training provider supply laptops for each learner to do their training and this is a great thing to do. Now I feel more confident with applied digital skills that will help me improve further learning and job opportunities.
Kelly – Digital Skills for All - June 2021
I have really enjoyed this course. The techniques taught have given me the tools to develop and grow in confidence. The online learning was easy to access and use. The tutor was warm and welcoming and a variety of activities were used to make it really accessible. In particular I am using the kind self-talk, the power poses, positive affirmations, fake it till you make it / become it and body language focus which made the most impact for me. I have been using some of these techniques on a daily basis and I'm already starting to feel a difference! In the future I will also try some mindful thinking / meditation, watching some more of the inspiring videos we were introduced to and further interview practice with family / friends.
Helen – Career Confidence - March 2021
It has helped me to highlight key areas that I needed to focus on such as highlighting key words in the job description to form the supporting statement. It has provided ideas and examples that I can use very effectively. I have received guidance and confirmation of the right direction of writing a good quality supporting statement. I also received career advice after doing the NCS skills assessment. I feel more confident, as I realised my abilities. I also felt the encouragement and identification of my skills helped me to pursue the application forms. I enjoyed the course as I got a good education out of it and found it really useful. Also the people on the course and yourself helped make me mentally feel better as looking for work is challenging. Also as a friendly and helpful trainer you encouraged me and I received professional advice. I got a job out of it and it guided me in the right direction, the preparation and the answers I gave supported me to get a job offer. I also achieved what I was looking for such as being able to tailor my CV and the personal statement which is the most challenging for me.
Davina - Career Confidence - March 2021
It has definitely improved my creativity, has given me something to focus on, particularly during lockdown and it has incidentally resulted in encouraging my 85-year-old mum taking up embroidery too.
Gillian - Creative Embroidery - March 2021
Adds to well-being. Gives me an additional activity to focus on in the evenings and on holiday. Motivates me to do embroidery which I probably wouldn't do without the class.
Claire - Embroidery - March 2021
These online classes provide an excellent stop-gap when physical classes are impossible or challenging during the current pandemic. Although I am fortunately able to continue glass design / manufacture from home, unlike many, it has been very engaging and uplifting to be introduced to new artists and styles in this gorgeous format, and to discuss with fellow students under the guidance of our fabulous teacher, Maria Fagan. The course was well run and informative with a very fair sense of participation by all. It has also felt good to keep up a continuity with staff, students focusing on design techniques and appreciation – especially during this time of isolation.
Wendy - Exploring Stained Glass - March 2021
It has improved my confidence in my woodworking skills and my ability to develop them just like anyone else. It has made me feel that as a woman, I am as equally welcomed and suited for this trade as men. It has improved my sense of self-worth. It has improved my mental wellbeing so that I feel happy again, capable of facing the world and being motivated. I literally could not be any more thankful for your Guitar Making course existing, I could never find words to describe the extent to which it has helped me.
Marta - Guitar Making - March 2021
The class is definitely good for my well-being. Like many people I'm struggling during the lockdown not being able to go places, to meet people, to visit my family. Pilates with Lorna is helping me to be active again.
Izabela - Pilates - March 2021
This course has been having a remarkable impact on my life in general. I have been more motivated, confident, intellectually challenged in a very positive way. I must say as well, that during the past year, because of the ongoing pandemic, this course has been a lifeline in keeping me in a much better mental health state. It is the highlight of my weeks and I am incredibly grateful.
Rui - Violin Making - March - 2021
Has provided a focus to develop new skills and knowledge. Has also provided anticipation for something to look forward to thereby increasing my wellbeing and interests. It's important to develop new skills which keeps the brain ticking!
Vivien - Watercolour and Drawing - March 2021