We have delegated our insurance function to the London Borough of Sutton, including the handling of all compensation claims.

About the insurance service - Sutton Council

If you wish to make a claim for compensation against Merton Council, please follow Sutton Council's procedure for making a liability claim. Sutton will manage your claim from start to finish and all communication will be with their in-house insurance team.

If you are a third-party solicitor and wish to make a claim on behalf of your client using the Claims Portal, please select “London Borough of Sutton” as the defendant/compensator. The relevant Portal ID is G00302.